Troy Lead Service Line Replacement Program
Troy City PWS serves about 51,401 people and reported 1,564 lead and 77 galvanized service lines that must be replaced, out of 12,637 lines, in EPA's Q3 2026 inventory, plus 7,777 lines of unknown material. Here's who pays to replace yours, what it costs, and how to sign up.
Free in city project areas
Troy replaces both the city and private portions of lead service lines for free for all residents, regardless of income, when the work is part of a city-scheduled project, using state and federal money including a $12 million award. Outside project areas, the city pays for its portion if you replace yours. Residents with a verified lead line get a free NSF/ANSI 53 filter pitcher, and lead testing is free.
How to get it
- Call the Department of Public Utilities at 518-237-0343 or email maps@troyny.gov.
- Ask whether your street is in a scheduled project.
- Request a free filter if your lead line is verified.
Sources: troyny.gov, cbs6albany.com
Lead lines in Troy
The most recent 90th-percentile lead result EPA lists for this system is 110 parts per billion (2026-01 to 2026-06). Under the new federal rule, the action level drops to 10 ppb in 2027. EPA data flags this system for exceeding the lead action level at least once. Galvanized lines count if they ever sat downstream of a lead pipe, because they can hold lead particles. Unknown lines must be identified by the utility, and many turn out to be lead.
How Troy compares: it ranks #271 of 7,556 U.S. water systems and #20 of 490 in New York for lead and galvanized lines. 13.0% of its service lines need replacing, compared with 8.6% across New York. See the national ranking.
Source: EPA SDWIS Service Line Inventory, Q3 2026 · Utility phone: 518-636-3518 · PWSID NY4100050
Troy lead service line map: check your address
Every water utility had to publish an inventory of its service lines, and most offer an address lookup map. Start with Troy City PWS's official lead program page, which links to its lookup or explains how to get your line checked. The status will be lead, galvanized requiring replacement, non-lead or unknown. If it's unknown, you can usually check the pipe yourself and send the utility a photo.
Who pays in New York?
New York has no state law setting who pays for the private side, but the state Environmental Facilities Corporation has given cities large grants for lead line work, including the Lead Service Line Replacement Program and LIFT grants. Most large programs in the state, including New York City, Rochester, Syracuse and Buffalo, are free or nearly free for eligible owners.
The law: Federal Lead and Copper Rule Improvements; New York State EFC funding programs. Mandatory? No separate state deadline; the federal rule requires replacement by 2037. Funding: NYS Environmental Facilities Corporation grants (LSLRP, LIFT) and the Drinking Water State Revolving Fund.
Sources: efc.ny.gov, spectrumlocalnews.com
Nationwide, EPA's Lead and Copper Rule Improvements require most utilities to replace every lead and galvanized-requiring-replacement line by December 31, 2037, starting November 1, 2027. Utilities must mail a notice every year to each home with a lead, galvanized or unknown line. See the federal timeline.
What would you pay?
Many utility loans are 0% (enter 0). Private loans run higher. Your real price depends on how far the house sits from the street, digging versus trenchless methods, permits and restoration. This is an estimate, not a quote.
Not covered, or can't wait?
Get up to 3 quotes from licensed plumbers who replace service lines in Troy.
Common questions
Is lead service line replacement free in Troy?
Free when scheduled. Troy replaces both the city and private portions of lead service lines for free for all residents, regardless of income, when the work is part of a city-scheduled project, using state and federal money including a $12 million award.
Is lead service line replacement mandatory in Troy?
No separate state deadline; the federal rule requires replacement by 2037.
How much does it cost to replace a lead service line in Troy?
If you qualify for Troy's program, the private side costs you nothing. Most private-side replacements cost about $4,000 to $10,000, and long or difficult lines can run higher. Price depends on the distance from the street to your house, whether the contractor digs a trench or pulls the new pipe through (trenchless), permits, and restoring your lawn, sidewalk or basement wall. That's what you'd pay if you replace it on your own or don't qualify.
How do I know if my home has a lead service line?
Look up your address on Troy City PWS's service line inventory or check the letter it mailed you. You can also check the pipe where it enters your basement, usually near the meter: lead is dull gray, soft, and turns shiny silver when you scratch it with a key, and a magnet won't stick. Galvanized steel is gray too, but a magnet sticks to it. See our step-by-step guide.
What if I can't afford to replace my lead line?
Ask Troy City PWS about income-based help first; federal money often makes replacement free for low-income owners. Other options are utility payment plans, 0% city loans, state revolving fund programs, property tax assessments and home improvement loans. Our guide on paying for replacement lists them.
Who owns the water service line?
In most U.S. cities the utility owns the pipe from the water main to the curb stop or property line, and the property owner owns the rest, into the house. Some utilities, including Minneapolis and many in St. Louis County, treat the whole line as the owner's. Federal rules now require utilities to replace the whole lead line, not just their part.
Other New York programs
New York City ✓Buffalo ✓Syracuse ✓Rochester ✓Utica area (Mohawk Valley Water) ✓Poughkeepsie ✓Westchester County (Veolia)Mount Vernon ✓Erie County (ECWA) ✓Western Nassau County
Something out of date? Report a change. We recheck program terms at least once a year.